Privacy Policy

1. Information We Collect

When you opt in to receive SMS messages from Access One Lock Service or otherwise interact with us, we may collect:

- Phone number (required for messaging)

- Name

- Email address

- Business name and address

- Service-related details you provide

- Any other information you voluntarily submit through our website, forms, or communications

 

We collect this information solely to deliver the services and messages you have consented to receive and to maintain records of your consent.

 

2. How We Use Your Information

We use the information we collect to:

- Provide commercial locksmith, access control, and related services

- Send transactional and service-related text messages (e.g., appointment reminders, quote updates, job status, service notifications)

- Respond to your inquiries and support requests

- Maintain records of consent and opt-outs - Improve our services and comply with legal obligations

 

3. Sharing of Information – Mobile / SMS Opt-In Data

**We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.**

 

Information may be shared with subcontractors and service providers who support our operations (such as customer service platforms or messaging delivery providers), but only as necessary to perform those services on our behalf. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. SMS Opt-Out You can opt out of receiving text messages from us at any time by replying **STOP** to any message. After you opt out, you will receive a confirmation and no further messages will be sent from that program (unless you re-opt in). You may also contact us using the details below to request removal.

 

5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure, but we take appropriate steps to protect the data we maintain.

 

6. Data Retention We retain your information only as long as necessary to fulfill the purposes described in this policy, maintain records of consent, comply with legal obligations, or resolve disputes. After you opt out of messaging, we will stop sending messages but may retain limited records of your opt-out for compliance purposes.

 

7. Your Choices and Rights You may request access to, correction of, or deletion of your personal information by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.

 

8. Contact Us If you have questions about this Privacy Policy or our data practices, contact us at:

 

Access One Lock Service Email: accounts@accessonelockservice.com

Phone: (727) 210-5184

Website: https://www.accessonelockservice.com

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.